Table 7-47. Service menu
Menu item Values Description
Clearing event log Allows you to clear the printer’s
internal event log
TOTAL PAGE COUNT Range: 0 - 9999999 Allows you to reset the page
count after replacing the
formatter. The page count
should reflect the number of
pages printed on the print
engine rather than the formatter.
TRANSFER KIT COUNT Range: 0 - 9999999
(120,000 is the maximum
number of pages the transfer
unit can print)
Allows you to reset the page
count of the current transfer
unit if the value is lost. This
item automatically resets to
zero when the transfer unit is
replaced and the user selects
the choice to reset the transfer
count.
FUSER KIT COUNT Range: 0 - 9999999
(150,000 is the maximum
number of pages the fuser can
print)
Allows you to reset the page
count of the current fuser if the
value is lost. This item
automatically resets to zero
when the fuser is replaced and
the user selects the choice to
reset the fuser count.
SERIAL NUMBER XXXXXXXXXX Allows you to update the serial
number if you replace the
formatter.
SERVICE ID YYDD If you replace the formatter,
this item allows you to set the
date to the date the printer was
first used, rather than the date
the new formatter was
installed. See
Service ID for
information on the date format.
COLD RESET PAPER LETTER
A4
If the customer uses default
paper size of A4 (used in
Europe), this item allows you to
reset the default if you replace
the formatter.
382 Chapter 7 Troubleshooting ENWW
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