HP Laser Jet 5550

2
Service approach
Chapter contents
This chapter contains information about the following topics.
Chapter contents .....................................................................................................................37
Service approach ....................................................................................................................38
Parts and supplies ...................................................................................................................39
Ordering parts ...................................................................................................................39
By phone: ..........................................................................................................................39
By mail: .............................................................................................................................39
Ordering supplies ..............................................................................................................39
Ordering parts, supplies, and accessories over the Internet ............................................39
Ordering directly through the embedded Web server (for printers with network
connections) ..................................................................................................................39
Ordering directly through the HP Toolbox software (HP Color LaserJet 5550
model only) ....................................................................................................................4 0
Exchange program ...........................................................................................................40
Supplies ............................................................................................................................40
World Wide Web ...............................................................................................................40
HP service parts information compact disc ......................................................................41
HP support assistant compact disc ..................................................................................41
Customer care reseller sales and service support center ................................................41
HP service agreements ....................................................................................................41
Other areas .......................................................................................................................41
HP customer care .............................................................................................................41
Ordering related documentation and software .................................................................42
HP maintenance agreements .................................................................................................44
On-site service agreements ..............................................................................................44
Priority on-site service ......................................................................................................44
Next-day on-site service ...................................................................................................44
Weekly (volume) on-site service ......................................................................................44
ENWW Chapter contents 37