CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.
To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.
NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.
1 Open the print cartridge door, and remove the print cartridge.
2 Grasp the middle edge of the side of the media that is most visible, and carefu
lly pull it free from
the printer.
CAUTION
Do not use sharp objects,
such as tweezers or needle
nose pliers, to remove
jams. Damage caused by sharp objects will not be co
vered by the warranty.
CAUTION Always pull jammed media in the direction it
would travel through
the paper path.
Do not
forcefully pull jammed media
against the direction of tra
vel through the paper path to
avoid damage to the printer.
www.partshere.com Partshere Troubleshooting
To Next Page
Loading...