Cleaning the product
WARNING!
Before you perform these steps, unplug the product to avoid shock hazard.
To maintain quality, thoroughly clean the product:
● Any time a new print cartridge is installed.
● After printing approximately 2,000 pages.
● Whenever print quality problems appear.
Clean the outside of the product with a water-dampened cloth. Clean the inside with only a
dry, lint-free cloth (such as a lens tissue).
CAUTION
To avoid permanent damage to the product, do not use ammonia-based or ethyl alcohol-
based cleaners on or around the product.
WARNING!
Avoid touching the heating element in the fuser. It might be very hot and can cause burns.
CAUTION
Do not touch the surface of the black sponge transfer roller. Contaminants on the roller can
cause print quality problems.
Cleaning the print path
The HP LaserJet 1010 series printer features a special cleaning mode to clean the paper
path.
Note
This process requires a transparency to remove dust and toner from the print paper path. Do
not use bond or rough paper.
Make sure the transparency used in this cleaning process meets the media requirements for
the printer.
If transparency film is unavailable, you can use copier grade paper (18 to 24 lb. or 70 to
90 g/m
2
) with a smooth surface. If you must use paper, perform the procedure two or three
times to ensure proper cleaning.
1. Load a transparency in the priority input tray.
2. Make sure that the printer is idle and the Ready light is on.
3. Load the media in the input tray.
4. Access the HP toolbox. Click the Troubleshooting tab, and click Print Quality Tools.
Select the cleaning page.
Note
The cleaning process can also be initiated by holding down the Go button for approximately
12.5 seconds.
Note
The cleaning process takes approximately 2 minutes. The cleaning page will stop periodically
during the cleaning process. Do not turn the printer off until the cleaning process has
finished. You might need to repeat the cleaning process several times to thoroughly clean the
printer.
ENWW Cleaning the product 25
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