Wrinkles or creases appear in the printout
Cause Solution
The media is not properly loaded. Make sure the media is correctly loaded.
Damage or reused media is being used. Do not use media that is damaged or has already been put
through a copier or printer.
The media you are using does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
Droplets of water are deposited on the trailing edge
Cause Solution
Moisture in the printer is condensing on the fuser assembly. In
excessively hot and humid areas, media retains moisture.
NOTE Water droplets do not damage the printer.
Try moving the printer to a less humid area. Try a different
media.
Table 6-6 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 121
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