Random toner specks appear on the printed page.
.
Cause
Solution
The media in use does not meet HP specifications (for
example, it is too moist or too rough).
Make sure that the media meets specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
The print path is dirty. Clean the print path (see Cleaning the print path on page 26).
Characters are only partially printed (also referred to as dropouts).
Cause Solution
A single sheet of paper is defective. Try reprinting the job.
The print density needs to be adjusted. Open the Printer Properties dialog box, and then select the
Configure tab. Use the slide bar in the Print Density area of
the dialog box to change the print density setting. Click OK to
close the printer properties dialog box.
The moisture content of the paper is inconsistent, or the paper
has moist or wet spots on the surface.
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
The paper was damaged by inconsistent manufacturing
processes.
Make sure that the media meets the specifications detailed in
the HP LaserJet Printer Family Print Media Guide.
Economode is enabled. Open the Printer Properties dialog box, and then select
Printing Preferences. Select the Finishing tab, and then
clear the EconoMode (Save Toner) check box.
The wrong type of paper is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from the
Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close the
Printer properties dialog box.
The print cartridge is depleted or damaged. Replace the print cartridge.
Rarely, the fuser might be damaged. Replace the fuser.
Table 6-4 Solving print-quality problems (continued)
102 Chapter 6 Troubleshooting ENWW
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