Replacing the separation pad
If the printer grabs more than one page at a time, you might have to replace the printer separation pad.
Recurring feed problems indicate that the separation pad is worn.
Normal use with good-quality media causes wear. The use of poor media might require more frequent
replacement of the separation pad.
NOTE Before you change the separation pad, clean the pickup roller. See Cleaning the pickup
roller on page 29 for instructions. To order parts, go to www.partsdirect.hp.com.
1 Turn off the printer, unplug and remove the power cord. Wait for the printer to cool.
2 At the back of the printer, use a #2 Phillips screwdriver to unscrew the two screws that hold the
separation pad in place.
64 Chapter 5 Removal and replacement ENWW
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