Infrared Port Not Responding
Situation Solution
The connection cannot be estab-
lished or the transmission seems
to be taking longer than usual.
Make sure the device you are using is IrDA-
compliant; look for an IrDA symbol on the
device or refer to the manual for the device for
IrDA specifications.
Make sure that the operating system on your
computer includes an IR driver and your
application uses a HP LaserJet 5P/5MP
compatible printer driver.
Make sure you have positioned the device
within the range of operation and that no
objects, such as a finger, paper, books, or
bright light, are interfering with the connection.
Also make sure the two IR ports are clean (free
from dirt and grease).
Bright light of any kind (sunlight, incandescent
light, fluorescent light, or light from an infrared
remote control, such as those used for TVs and
VCRs) shining directly into one of the IR ports
may cause interference.
Position the device closer to the IR port on the
printer.
The printer prints only part of a
page or document.
The connection has been broken during
transmission. If you move the portable device
during transmission, the connection can be
broken. IrDA-compliant devices are designed to
recover from temporary connection
interruptions. Re-establish the connection
(depending on the device you are using, you
can have anywhere from 3 to 40 seconds to re-
establish the connection).
HP LaserJet 5P Printer Service Supplement
Troubleshooting
65
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