Using the Infrared Test Tool
A special infrared troubleshooting test tool manufactured by
Genoa Technology, Inc. in cooperation with Hewlett-Packard is
available through HP Direct Ordering (part number 5062-4461).
Refer to the discussion beginning on page 22 for more information.
Situation Solution
The print job has been properly
sent to the printer, but the printer
will not print.
If the connection is broken before the entire
print job has been transmitted to the printer
(printing has not yet started), the printer may
not print any of the job. If the Data light is on,
press the RESET button to clear the printer’s
memory. Then, position the device within the
range of operation, and print the job again.
The IR status light turns off during
transmission.
The connection may have been broken. If the
Data light is on, press the RESET button to
clear the printer’s memory. Then, position the
device within the range of operation, and print
the job again.
HP LaserJet 5P Printer Service Supplement
Troubleshooting
66
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