Troubleshooting tools
The section describes the tools that can help you solve problems with your device.
Device pages and reports
This section describes the pages and reports that help you diagnose and solve problems with the device.
Demo page
To print the Demo page, press the
(Left arrow) and
(Right arrow) buttons on the printer control
panel simultaneously. You can also print this page from the HP Toolbox.
Configuration page
The Configuration page lists the current settings and properties of the printer. You can print a
Configuration page from the printer or HP Toolbox. To print the Configuration page from the printer,
complete the following steps.
1.
Press the
(Left arrow) or the (Right arrow) to select the Reports menu.
2.
Press
(Select).
3.
Press the
(Left arrow) or the
(Right arrow) to select Config report.
4.
Press
(Select) to print the Configuration page.
For more information about the Configuration page, see
Configuration page.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the estimated
pages remaining, number of pages printed, and other supplies information. You can print a Supplies
Status page from the device or HP Toolbox. To print from the device, complete the following steps.
1.
Press the
(Left arrow) or the (Right arrow) to select the Reports.
2.
Press
(Select).
3.
Use the
(Left arrow) or the
(Right arrow) to select Supplies Status.
4.
Press
(Select) to print the Supplies Status page.
For more information about the Supplies Status page, see
Supplies Status page.
HP Toolbox
HP Toolbox is a Web application that you can use for troubleshooting tasks.
94 Chapter 8 Problem solving ENWW
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