HP Laserjet,Color Laserjet CP1215 - Page 7

Jam recovery ..................................................................................................................... 67
Common causes of jams ................................................................................................... 68
Clear jams .......................................................................................................................... 69
Jam in tray 1 ...................................................................................................... 69
Jam in fuser area .............................................................................................. 70
Jam in output bin ............................................................................................... 71
Print quality problems ......................................................................................................................... 72
Improve print quality .......................................................................................................... 72
Identify and correct print defects ........................................................................................ 72
Print-quality checklist ........................................................................................ 72
General print quality issues ............................................................................... 73
Solve issues with color documents ................................................................... 77
Use the HP Color LaserJet CP1210 Series Toolbox to troubleshoot print-
quality problems ............................................................................................... 79
Calibrate the product ......................................................................................... 79
Performance problems ....................................................................................................................... 80
Product software problems ................................................................................................................. 81
Appendix A Supplies and accessories
Order parts, accessories, and supplies .............................................................................................. 84
Order directly from HP ....................................................................................................... 84
Order through service or support providers ....................................................................... 84
Order directly through the HP Color LaserJet CP1210 Series Toolbox software .............. 84
Part numbers ...................................................................................................................................... 85
Appendix B Service and support
Hewlett-Packard limited warranty statement ...................................................................................... 88
Print cartridge limited warranty statement .......................................................................................... 89
HP Customer Care ............................................................................................................................. 90
Online Services .................................................................................................................. 90
Telephone support ............................................................................................................. 90
Software utilities, drivers, and electronic information ......................................................... 90
HP direct ordering for accessories or supplies .................................................................. 90
HP service information ....................................................................................................... 90
HP service agreements ..................................................................................................... 90
HP Color LaserJet CP1210 Series Toolbox ...................................................................... 90
HP maintenance agreements ............................................................................................................. 92
HP Care Pack™ Services and Service Agreements ......................................................... 92
Extended warranty ............................................................................................................. 92
Repack the product ............................................................................................................................ 93
Service information form .................................................................................................................... 94
Appendix C Specifications
Physical specifications ....................................................................................................................... 96
Operating-environment specifications ................................................................................................ 96
Electrical specifications ...................................................................................................................... 97
Power-consumption specifications ..................................................................................................... 97
Acoustic emissions ............................................................................................................................. 98
Paper and print media specifications ................................................................................................. 98
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