HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary by area.
Check with your local HP dealer to determine the services available to you.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options are not
part of the standard warranty. Support services may vary by location. For most printers HP offers both
in-warranty and post-warranty HP Care Pack Services and Service Agreements.
To identify service and support options for this product, go to
http://www.hpexpress-services.com/
10467a and type the product model number. In North America, Service Agreement information can be
obtained through HP Customer Care. Call 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). In other
countries/regions please contact your country/region-specific HP Customer Care Center. See the inbox
flyer or go to
http://www.hp.com for the HP Customer Care telephone number in your country/region.
Extended warranty
HP Support provides coverage for the HP hardware product and all HP-supplied internal components.
The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The
customer must purchase HP Support within the stated factory warranty. For more information, contact
the HP Customer Care Service and Support group.
132 Appendix B Service and support ENWW
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