Control panel message Description Recommended action
41.3 UNEXPECTED SIZE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
Media is loaded that is longer or shorter in the
feed direction than the size configured for the
tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured correctly
before printing again. See
Configure trays
on page 75 for more information.
41.5 UNEXPECTED TYPE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
The printer senses a different media type
than what is configured in the tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured correctly
before printing again. See
Configure trays
on page 75 for more information.
41.X ERROR
alternates with
To continue press
A printer error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists after exiting
help, turn the printer off and then on.
3. If the message persists, contact
HP Support.
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the printer off.
2. Verify the fuser is installed correctly and
fully seated.
3. Turn on the printer.
4. If the message persists, contact
HP Support.
51.XY ERROR
alternates with
To continue turn off then on
A printer error has occurred. 1.
Press
to continue.
2. If the message persists, turn the printer
off and then on.
3. If the message persists, contact
HP Support.
52.XY ERROR
alternates with
To continue turn off then on
A printer error has occurred. 1.
Press
to continue.
2. If the message persists, turn the printer
off and then on.
3. If the message persists, contact
HP Support.
53.10.01 ERROR UNSUPPORTED RAM The memory DIMM is not a supported DIMM. Install a supported DIMM.
54.XX ERROR A printer command error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP support.
140 Chapter 11 Problem solve ENWW
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