Control panel message Description Recommended action
INCORRECT SUPPLIES
For status press
Two or more print cartridges are installed in
an incorrect slot.
Press and then press for help.
or
See
Replace supplies and parts
on page 125 for more information.
INFLATE FAILURE An error has occurred during a firmware
upgrade.
1. Reinstall the firmware.
2. If the problem persists, contact
HP Support.
Initializing This message appears when the printer is
turned on and begins initialization.
No action necessary.
Initializing permanent storage This message appears when the printer is
turned on to show that permanent storage is
being initialized.
No action necessary.
INSERT OR CLOSE TRAY XX A tray is open and the printer is trying to print
from another tray.
Close the tray indicated so that printing can
continue.
INSTALL <COLOR> CARTRIDGE
alternates with
For help press
The cartridge is either not installed or not
correctly installed in the printer.
Press for help.
or
See
Change print cartridges on page 125 for
more information.
INSTALL FUSER
For help press
The fuser is either not installed or not
correctly installed in the printer.
Press for help.
or
Contact HP Customer Support or your
authorized HP service provider.
INSTALL SUPPLIES
For status press
Two or more cartridges are missing. Install the missing cartridges.
Press
and then press for help.
or
See
Supply replacement guidelines
on page 125 for more information.
INSUFFICIENT MEMORY TO LOAD
FONTS/DATA
This message alternates with the name of the
storage device. The storage device does not
have enough memory to load the fonts or
other data.
Press to continue printing without using
the data.
To solve the problem, increase the amount of
memory for the device. Press
for more
information.
LOAD TRAY X <TYPE> <SIZE>
alternates with
For help press
Tray X is either empty or configured for a type
and size other than that specified in the job.
No other tray is available.
Press for help.
or
See
Configure trays on page 75 for more
information.
LOAD TRAY X <TYPE> <SIZE>
alternates with
To use another tray press
Tray X is either empty or configured for a type
and size other than that specified in the job.
Press
for help.
or
144 Chapter 11 Problem solve ENWW
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