Clear jams
Jam locations
Use this illustration to troubleshoot jams in the printer. For instructions to clear jams, see Clear jams
from input trays on page 155.
1
2
3
4
5
6
Figure 11-1 Jam locations (printer shown without optional tray 3)
1 Output bin
2 Paper path
3 Tray 1
4 Trays 2 or 3
5 Duplex path (for 2-sided printing)
6 Fuser
Jam recovery
This printer automatically provides jam recovery, a feature that you can use to set whether the printer
should attempt to automatically reprint jammed pages.
●
AUTO instructs the printer to attempt to reprint jammed pages.
●
OFF instructs the printer not to attempt to reprint jammed pages.
NOTE: During the recovery process, the printer might reprint pages that were printed before
the jam occurred. Be sure to remove any duplicated pages.
To improve print speed and increase memory resources, you might want to disable the jam recovery.
Turn off jam recovery
1. Press Menu.
2. Press
to highlight CONFIGURE DEVICE, and then press .
3. Press
to highlight SYSTEM SETUP, and then press .
4. Press
to highlight JAM RECOVERY, and then press .
154 Chapter 11 Problem solve ENWW
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