List of Messages
37
CLEAR PAPER JAM
(continued)
8. Bottom out the platen open motor
pulley on the motor shaft and torque
the 1/16 inch set screw to 9
± 2 inch-
pounds (1.02
± 0.23 N•m). Tighten
the 7/64 inch setscrew in the platen
shaft pulley, then open and close the
forms thickness lever and check that
the platen pulley setscrew does not
hit the left ribbon guide.
9. Inspect the tractors and tractor door
springs for damage or excessive
wear. If either tractor is worn or
damaged, replace both tractor
assemblies.
10. Check the condition and tension of
the paper feed belt. Adjust the paper
feed belt. Replace the belt if it is
damaged.
11. Check and adjust the platen gap.
12. Clean the paper motion detector with
a cotton swab and alcohol. At the
control panel, set the paper motion
detector (PMD) fault setting to
DISABLE. Load paper. Run a print
test and observe how the paper
feeds. If the message appears,
replace the CMX controller board.
Record the message and return it
with defective CMX board. If the
message does not appear, replace
the paper detector switch assembly
and set the paper motion detector
(PMD) to ENABLE.
CLEARING PROGRAM
FROM FLASH
Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being deleted
from flash memory.
No action required.
Table 2. Message List
Message Explanation Solution
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