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HP LaserJet Enterprise 500 MFP M525 User Manual

HP LaserJet Enterprise 500 MFP M525
414 pages
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LASERJET ENTERPRISE FLOW MFP M525
Troubleshooting Manual
M525c
2
LASERJET ENTERPRISE 500 MFP
M525
2
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HP LaserJet Enterprise 500 MFP M525 Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print Speed BlackUp to 42 ppm
First Page Out BlackAs fast as 8.5 sec
Print ResolutionUp to 1200 x 1200 dpi
Monthly Duty CycleUp to 75, 000 pages
Processor Speed800 MHz
Memory Standard1 GB
Memory Maximum1 GB
Scanner TypeFlatbed, ADF
Scan Resolution OpticalUp to 600 dpi
Duplex ADF ScanningYes
Copy Speed Black Normal Quality A4Up to 42 cpm
Copy Resolution Black TextUp to 600 x 600 dpi
Fax Speed33.6 kbps
Fax MemoryUp to 500 pages
Duplex PrintingAutomatic (standard)
Maximum Paper SizeA4
Resolution TechnologyHP FastRes 1200
Display8.0" (20.3 cm) touchscreen, LCD (color graphics)
Mobile Printing CapabilityHP ePrint, Apple AirPrint
Wireless CapabilityOptional, with purchase of hardware accessory
ConnectivityUSB 2.0
Scan Size Maximum8.5 x 14 in
Output CapacityUp to 250 sheets
Media Sizes SupportedA4, A5, A6, B5
Media TypesPaper (bond, color, letterhead, plain, preprinted, prepunched, recycled, rough), envelopes, labels, transparencies
Operating System CompatibilityWindows, Mac OS, Linux
Recommended Monthly Page Volume2, 000 to 6, 000
Weight38.2 kg
Dimensions (W x D x H)516 x 547 x 576 mm

Summary

Theory of operation

Basic operation

Overview of major systems, including the engine control, laser/scanner, and media feed systems.

Formatter-control system

Explains the formatter's responsibilities, including sleep mode, print data processing, and control panel functions.

Engine-control system

Details how the engine control system coordinates functions and its key components like DC controller and power supplies.

Image-formation system

Describes the electrophotographic process, including latent image formation, developing, transfer, and fusing stages.

Pickup, feed, and delivery system

Explains the components, sensors, and process of picking, feeding, and delivering paper.

Tray 1 or Tray 2

Details the pickup and feed unit for Tray 1 and Tray 2, including paper size detection.

Scanning/image capture system

Details the control panel, scanner, and document feed system components and operation.

Solve problems

Solve problems checklist

A systematic approach to identify and resolve common product issues by checking basic functions and settings.

Troubleshooting process

Guides the user through diagnosing root causes of hardware malfunctions using a flowchart.

Tools for troubleshooting

Explains diagnostic tools like LEDs, engine tests, and paper path tests for troubleshooting.

Clear jams

Provides procedures and locations for clearing paper jams in various areas of the product.

Solve image-quality problems

Identifies common print quality defects with examples and suggests solutions.

Solve connectivity problems

Addresses troubleshooting steps for USB and wired network connection issues.

Solve fax problems

Covers common fax transmission and reception issues, including setup and error messages.

Product upgrades

Instructions for checking firmware revision and performing firmware upgrades via USB or Web.

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