Clean the paper path ............................................................................................ 388
Set up an auto cleaning page .................................................................. 388
Solve performance problems ................................................................................................. 389
Solve connectivity problems ................................................................................................... 390
Solve direct-connect problems ................................................................................. 390
Solve network problems ......................................................................................... 390
Service mode functions ......................................................................................................... 391
Service menu ........................................................................................................ 391
Product resets ....................................................................................................... 392
Restore factory-set defaults ....................................................................... 392
Clean Disk and Partial Clean functions .................................................................... 393
Active and repository firmware locations ................................................... 393
Partial Clean ......................................................................................... 394
Execute a Partial Clean ............................................................ 394
Clean Disk ............................................................................................ 395
Execute a Clean Disk ............................................................... 395
Product updates ................................................................................................................... 397
Determine the installed revision of firmware .............................................................. 397
Perform a firmware upgrade ................................................................................... 397
Embedded Web Server ........................................................................... 397
USB storage device (Preboot menu) .......................................................... 398
USB storage device (control-panel menu) ................................................... 399
4 Parts and diagrams ...................................................................................................... 401
Order parts by authorized service providers ............................................................................ 402
Order parts, accessories, and supplies .................................................................... 402
Supplies part numbers ........................................................................................... 402
Customer-self repair parts ....................................................................................... 402
Accessories part numbers ....................................................................................... 404
Related documentation and software ....................................................................... 405
How to use the parts lists and diagrams .................................................................................. 406
Assembly locations ............................................................................................................... 407
Base product (no optional trays or accessories) ......................................................... 407
Covers ................................................................................................................................ 410
Product base ........................................................................................................ 410
Internal components ............................................................................................................. 412
Internal components (1 of 3) ................................................................................... 412
Internal components (2 of 3) ................................................................................... 414
Internal components (3 of 3) ................................................................................... 416
High-voltage power supply ..................................................................................... 418
Cassette (Tray 2) ................................................................................................... 420
ENWW xix
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