HP LASERJET ENTERPRISE 700 M712 - Solve Problems

No pick jam 3 ......................................................................................... 74
Residual paper jam 1 ............................................................................... 75
Door open jam 1 ..................................................................................... 75
HCI automatic delivery ............................................................................................ 75
Duplexer ............................................................................................................................... 76
Duplexer motor control ............................................................................................ 77
Duplexer motor failure detection ................................................................. 77
Duplexer fan control ................................................................................................ 78
Duplexer fan failure detection .................................................................... 78
Duplexer reverse and feed operation ......................................................................... 78
Duplexer reverse and feed operation sequence ............................................ 79
Side misregistration detection .................................................................... 80
Side misregistration failure detection ............................................ 82
Duplexer jam detection ............................................................................................ 82
Fuser output stay jam 2 ............................................................................. 82
Reverse jam 1 .......................................................................................... 83
Duplex re-pickup jam 1 ............................................................................. 83
Duplex re-pickup jam 2 ............................................................................. 83
Duplex re-pickup jam 3 ............................................................................. 83
Residual paper jam 1 ............................................................................... 83
Duplexer automatic delivery ..................................................................................... 83
2 Solve problems ............................................................................................................... 85
Solve problems checklist ......................................................................................................... 86
Menu map ............................................................................................................................ 88
Preboot menu options ............................................................................................................. 89
Current settings pages ............................................................................................................ 97
Troubleshooting process .......................................................................................................... 98
Determine the problem source ................................................................................... 98
Troubleshooting flowchart ......................................................................... 98
Power subsystem ..................................................................................................... 99
Power-on checks ...................................................................................... 99
Power-on troubleshooting overview .............................................. 99
Tools for troubleshooting ....................................................................................................... 101
Individual component diagnostics ............................................................................ 101
LED diagnostics ...................................................................................... 101
Understand lights on the formatter ............................................. 101
Engine diagnostics ................................................................................. 104
Engine-test button .................................................................... 104
Paper path test ....................................................................................... 106
Paper path sensor tests ........................................................................... 106
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