Recommended action
1. Close the tray.
2. If this message appears and the lifter-base assembly was removed or replaced, make sure that the
connector on the assembly is correctly connected and fully seated.
3. If the error persists, use the paper size switches (SW2,3 - SW82,83 - SW92,93) test in the Tray/
Bin manual sensor test to test the switches. If they do not respond, replace associated the
lifter drive assembly.
Tray <X> overfilled Remove excess paper
Description
A tray in the product is overfilled with paper. Printing can continue from a different tray.
Recommended action
Remove enough paper so that the paper stack does not exceed the limit for the tray.
NOTE: If this message appears and the paper-pickup assembly was removed or replaced, make sure
that the connector at the back of the assembly is correctly connected and fully seated.
Tray <X> overfilled To use another tray, touch "Options"
Description
Too much paper was loaded into the indicated tray.
Recommended action
Remove enough paper so that the paper stack does not exceed the limit for the tray or press the
Options button to use another tray.
NOTE: If this message appears after lifter drive assembly was removed or replaced, make sure that
the connector on the assembly is correctly connected and fully seated.
Type mismatch Tray <X>
Description
The specified tray contains a paper type that does not match the configured type.
Recommended action
The specified tray will not be used until this condition is addressed. Printing can continue from other
trays.
1. Load the correct paper in the specified tray.
2. At the control panel, verify the type configuration.
ENWW
Tools for troubleshooting
253
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