USB storage device (Preboot menu)
1. Copy the firmware upgrade file to the root directory of a USB flash drive. The firmware upgrade
file has a .bdl extension.
2. Insert the USB flash drive into the USB port on the product control panel.
3. Turn the product on.
4. Open the preboot menu.
a. Turn the product on.
b. Wait for both the Ready and Attention LEDs at the bottom right side of the control panel to
illuminate and then dim out. The HP logo will appear on the control panel display.
c. Press the Stop
button when the Ready, Data, and Attention LEDs are illuminated solid until
the Preboot menu opens.
NOTE: The period of time for accessing the preboot menu is around one second. You may
need to press the Stop
button repeatedly while the product is starting up to make you sure
you gain access to the preboot menu.
d. Use the down arrow arrow button to navigate the preboot menu options.
e. Press the OK button to select a menu item.
5. Wait for the Preboot menu to appear on the control-panel display, and then press the down arrow
button to scroll to Administrator. Press the OK button to select it.
6. Press thedown arrow
button to scroll to Manage Disk. Press the OK button to select it.
7. Press the down arrow
button to scroll to Clear Disk Pwd. Press the OK button to select it.
8. The message Proceed with Requested Action displays. Press the OK button.
9. Press the back arrow
button to return to the Preboot menu home screen.
10. Press the down arrow
button to scroll to Administrator. Press the OK button to select it.
11. Press thedown arrow
button to scroll to Download. Press the OK button to select it.
12. Press the down arrow
button to scroll to USB Thumbdrive. Press the OK button to select it.
13. Several .bdl files might be listed. Press thedown arrow
button to scroll to the firmware upgrade
file that you downloaded. Press the OK button to select it.
NOTE: If no .bdl files are listed, try saving the file to a different USB flash drive
300 Chapter 2 Solve problems ENWW
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