16 Reliability
DRAFT —
HP Confidential
Reliability
The HP LaserJet M1522 MFP series sets the standard for industry reliability, providing a worry-free MFP solution.
And if you ever do need service and support, HP’s Customer Care is one of the best. By ensuring a maximum
uptime you’ll boost productivity and end frustration.
Reliability matters
• The HP LaserJet print cartridge and HP toner formula are specifically designed with the printer to achieve
consistent professional quality. Comprising up to 70 percent of your printer’s imaging system, you refresh
the printer with every Original HP LaserJet print cartridge replacement, ensuring reliable, precise operation.
• With interactive intelligence built into the Original HP print cartridge, HP printing supplies are easy to
replace and reorder, so you can optimize print quality.
• The HP LaserJet M1522 MFP series has HP’s renowned dependability and ruggedness. With a robust duty
cycle of up to 8,000 pages per month and a recommended monthly page volume of 250 to 2,000 pages,
the printer is built to stand up to the demands of the typical small business user.
• To ensure the best possible printing experience for our customers, we conduct extensive testing, printing
millions of test pages with a variety of applications and file types, in multiple environments, with different
media types.
• The product comes standard with a one-year limited warranty. A variety of extended warranty options are
available, which vary by region.
Legendary HP support
By far the biggest contributor to user productivity is the reliability of HP equipment, support, and service. Instead
of experiencing frustration and downtime while waiting for printer repair, you can get your work done.
HP’s award-winning customer service and support backs the printer with a one-year, limited warranty; fast,
knowledgeable online support available 24/7 at www.hp.com/support
; and easy-to-access phone support
provided by HP trained agents. Plus, you can enhance your warranty protection with the purchase of affordable
HP Care Pack Services. For more information, see “Appendix B—Ordering information“ on page 27.
Award-winning HP support
Experience excellent support with HP’s Customer Care program. HP Customer Care includes all of HP’s support
programs and technologies, keeping commercial customers, small businesses, and individual consumers up and
running. HP Customer Care offers full-service support through a broad range of services, including setup and
installation, warranty upgrades, troubleshooting tools, repair and exchange services, phone and Web support,
software updates, and self-maintenance services.
The HP Customer Care Web site (www.hp.com/go/support
) provides customers with free, one-stop access to
technical support for more than 600 HP products, including personal computers, printers, and imaging
products. HP Customer Care call centers also provide technical support from numerous call centers worldwide.
Get a reliable printer,
copier, fax machine, and
scanner—all in one
machine.
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