Network management solutions 15
Evaluating network management
When evaluating network capability, it is important to test the network solution for both the network
administrator and the end user.
For the network administrator
• Determine if your network operating systems are supported.
• Install and configure the product and administrative software and simulate connecting end users. (Keep
track of the resources and time required, and the ease of setup.)
• Examine the following:
• Ease of network installation
• Network security
• Product diagnostics and troubleshooting
• Product alerts and status
• Product grouping, filtering, or mapping
Note Try to assess the time efficiency and convenience of the network management utilities.
For the end user
Make sure that the user can easily determine:
• What devices are available?
• Where are they relative to my desk?
• What are their features?
• What is the printer’s status?
• Is my job done yet?
• Is the printer out of paper? Is there a paper jam? Is there enough toner to finish my job?
The user does NOT want to know:
• Status of all the devices on the network.
• Diagnostic information for all devices on the network.
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