Service approach
Before performing service
WARNING! Turn the product off, wait 5 seconds, and then remove the power cord before attempting to
service the product. If this warning is not followed, severe injury and damage to the device can result. The
power must be on for certain functional checks during troubleshooting. However, the power supply should be
disconnected during parts removal.
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Remove all media.
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Place the product on an ESD mat (if available).
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Remove the toner cartridge. See
Toner cartridge on page 5.
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Remove the input tray. See
Input tray on page 6.
After performing service
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Reinstall the input tray.
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Load paper in the tray.
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Reinstall the toner cartridge.
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Plug in the power cable and turn on the product.
Parts removal order
If multiple components must be removed to gain access to an assembly, the first step of the removal
procedure lists all of the components that must be removed to gain access to that assembly. Use these lists
to determine which parts must be removed before removing other parts.
4 Chapter 1 Removal and replacement ENWW