Message or code Recommendation
Printer cannot carry on printing Check that the three-phase power supply is working and that the ambient
temperature is within the normal range. This problem can also be caused
by holes in the substrate, by
reflective
or transparent substrates, or by a
dirty or faulty temperature sensor.
Printer cannot cool down If the ambient temperature is within the normal range, this problem may
be caused by removing the substrate too quickly after printing. Try leaving
the substrate in the printer until temperatures settle down after printing.
Printer cannot warm up Check that the three-phase power supply is working. This problem can
also be caused by holes in the substrate, by reflective or transparent
substrates, or by a dirty or faulty temperature sensor.
Printheads not aligned Align the printheads.
Printhead replacement incomplete The printhead replacement process was unsuccessful.
Printing The printer is printing.
Ready The printer is ready to receive and print a job.
Remove [color] printhead Remove the printhead.
Replace [color] cartridge Replace the cartridge.
Replace [color] printhead Replace the printhead.
Replace aerosol filter Replace both aerosol filters.
Reseat [color] cartridge Reseat the cartridge.
Reseat [color] printhead Reseat the printhead.
Select substrate name in the IPS Select the name of the loaded substrate in the Internal Print Server.
Starting The printer is being detected while starting up.
Substrate jam: remove substrate Remove all substrate from the printer (see the user guide).
Substrate may be detached from
the rear spindle or slippage
detected. Substrate will be
unloaded.
See the user guide.
System error The printer has a system error. In the alert window, you should see the
numerical code of the system error.
Very low cleaner roll Be ready to replace the printhead cleaning roll very soon.
10.04.XX:YY Problem with e-cabinet fuses. You may need to run a subsystem
diagnostic to confirm that fuse replacement is required.
10.06.09:40 The emergency stops and/or safety relay have been activated. Check that
the emergency stops are not activated. If the problem persists, run a
diagnostic to identify the issue.
8 ENWW
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