A Printer messages
Occasionally you may see messages such as the following in the Internal Print Server window.
There are two types: text messages, which are more informative, and messages containing numerical codes,
which mean that the printer has detected a problem or malfunction.
When one of these messages appears, please follow any instructions provided by the printer, and consult the
tables below. If you feel in doubt about the correct response, or if you have followed the recommendation
but the problem persists, call your service representative. See
HP Customer Care Centers on page 259.
Table A-1 Text messages
Message Recommendation
{Color} cartridge has expired You are advised to replace the ink cartridge. See
Remove an ink
cartridge on page 72.
{Color} cartridge is altered You are advised to replace the ink cartridge. See
Remove an ink
cartridge on page 72.
{Color} cartridge is low on ink Be ready to replace the ink cartridge soon.
{Color} cartridge is missing Install the correct ink cartridge. See
Insert an ink cartridge
on page 73.
{Color} cartridge is non-HP ink You are recommended to install an HP ink cartridge for best
performance.
{Color} cartridge is out of ink Replace the ink cartridge. See
Remove an ink cartridge
on page 72.
{Color} printhead is missing Install the correct printhead. See
Insert a printhead on page 78.
{Color} printhead out of warranty The printhead’s warranty has ended, because of the length of
time it has been in operation, because of the volume of ink used,
or because non-HP ink has been used in the system. See the
limited warranty document.
An error has occurred in printhead detection Remove the printhead, clean any ink from the electrical
connectors on the printhead (do not try to clean the nozzles), and
reinsert the printhead. See
The Internal Print Server recommends
replacing or reseating a printhead on page 250.
Checking file system After a dirty power off, the printer performs a file system check,
which will take some minutes.
Checking printer The printer is completing checks and cool-down cycle after
finishing a job.
Clean drop detector spittoon You are advised to clean the ink deposits. See
Clean the ink
deposits on page 132.
Cleaner roll jam. Go to the Internal Print Server and select the Ink System menu,
then Check cleaner roll. Pull out the printhead cleaning roll
assembly, raise the pinchwheels, wind the roll forward manually,
then lower the pinchwheels and push the assembly back into the
printer.
ENWW 265
To Next Page
Loading...
