Table A-1 Text messages (continued)
Message Recommendation
Color calibration cancelled because of scanning errors The color calibration chart could not be scanned successfully with
the current substrate. See
Color calibration fails on page 257.
Connecting The Internal Print Server is connecting to the printer.
Connecting printer, please wait The Internal Print Server is starting the printer.
Disconnected The printer is shut down or not detected.
FW upgrade post actions The firmware update is being performed.
Ink drying The printer is drying the last passes of a job after printing it.
Ink system not ready to print Please wait a while. If the printer does not recover, restart it.
Job canceled due to lack of data received from the IPS If the problem persists, check the configuration of the Internal
Print Server computer.
Line sensor calib. error: substrate too small Load a larger substrate.
Low cleaner roll Be ready to replace the printhead cleaning roll soon.
Lower lever Lower the substrate pressure handles.
Maintenance #N advised. Please contact HP You are advised to contact your service representative. See
HP
Customer Care Centers on page 259.
No substrate loaded Load substrate.
Please close safety sensor An open safety circuit has been detected, and should be closed in
order to continue working.
Please press rearm button Press the blue, blinking button to finish the printer’s start-up
procedure.
Please release emergency stop An emergency button has been pressed, and must be released to
continue working.
Preparing to print The printer is performing checks and warm-up prior to printing.
Printer cannot carry on printing Check that the three-phase power supply is working and that the
ambient temperature is within the normal range. This problem
can also be caused by holes in the substrate, by reflective or
transparent substrates, or by a dirty or faulty temperature
sensor.
Printer cannot cool down If the ambient temperature is within the normal range, this
problem may be caused by removing the substrate too quickly
after printing. Try leaving the substrate in the printer until
temperatures settle down after printing.
Printer cannot warm up Check that the three-phase power supply is working. This
problem can also be caused by holes in the substrate, by
reflective or transparent substrates, or by a dirty or faulty
temperature sensor.
Printheads not aligned Align the printheads. See
Align the printheads on page 97.
Printhead replacement incomplete The printhead replacement process was unsuccessful. See
The
Internal Print Server recommends replacing or reseating a
printhead on page 250.
Printing The printer is printing.
Ready The printer is ready to receive and print a job.
Remove {color} printhead Remove the printhead. See
Remove a printhead on page 75.
Replace {color} cartridge Replace the ink cartridge. See
The Internal Print Server
recommends replacing or reseating an ink cartridge on page 249.
266 Appendix A Printer messages ENWW
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