Table A-1 Text messages (continued)
Message Recommendation
Replace {color} printhead Replace the printhead. See
The Internal Print Server recommends
replacing or reseating a printhead on page 250.
Replace aerosol filter You are advised to replace both aerosol filters. See
Replace the
aerosol filters on page 83.
Reseat {color} cartridge Reseat the ink cartridge. See
The Internal Print Server
recommends replacing or reseating an ink cartridge on page 249.
Reseat {color} printhead Reseat the printhead. See
The Internal Print Server recommends
replacing or reseating a printhead on page 250.
Select substrate name in the IPS Select the name of the loaded substrate in the Internal Print
Server.
Starting The printer is being detected while starting up.
Substrate jam: remove substrate See
The substrate has jammed on page 220.
Substrate may be detached from the rear spindle or slippage
detected. Substrate will be unloaded.
See
The substrate is not attached to the core and/or spindle
on page 221.
System error The printer has a system error. In the alert window, you should
see the numerical code of the system error.
Very low cleaner roll Be ready to replace the printhead cleaning roll very soon.
Table A-2 Numerical error codes
Error code Recommendation
10.04.XX:YY Problem with e-cabinet fuses. You may need to run a subsystem diagnostic to confirm that fuse
replacement is required.
10.06.09:40 The emergency stops and/or safety relay have been activated. Check that the emergency stops are
not activated. If the problem persists, run a diagnostic to identify the issue.
51.01.00:92 The main window is open. Close the window to continue printing. If the problem persists, run a
diagnostic to identify the issue.
51.02.00:92 The front cover is open. Close the front cover to continue printing. If the problem persists, run a
diagnostic to identify the issue.
51.03.00:92 The loading table is not closed. Close the loading table to continue printing. If the problem persists,
run a diagnostic to identify the issue.
51.04.00:92 The emergency stops and/or safety relay have been activated. Check that the emergency stops are
not activated. If the problem persists, run a diagnostic to identify the issue.
86.01.00:01 Carriage movement failure. Ensure that maintenance routines are up to date, then perform
Reinitialize carriage from the Internal Print Server. Also perform the carriage-rail cleaning process
(see
Clean the carriage rails and replace the oiler foams on page 136).
86.04.00:08 Possible scan-axis jam detected. Check that servicing and substrate paths are completely clean and
clear of obstacles, then perform Reinitialize carriage from the Internal Print Server. If the problem
persists, run subsystem diagnostics and call your service representative.
NOTE: The above table includes the most significant numerical codes. If you receive an error code that is
not in the table, follow the instructions in the message.
ENWW 267
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