HP OFFICEJET 100 L411 - Windows Error Troubleshooting; Printer Connection and Cartridge Errors

6. Select Install.
7. Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 1
1. Open HP Utility. For instructions, see
Open HP Utility.
2. Click the Application icon on the toolbar.
3. Double click HP Uninstaller.
Follow the onscreen instructions.
4. After the HP software is uninstalled, restart the computer.
5. To reinstall the HP software, insert the HP software CD into the computer's CD drive.
6. On the desktop, open the CD, and then double-click HP Installer.
7. Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 2
1. Open the Finder.
2. Double-click Applications.
3. Double-click Hewlett-Packard.
4. Double-click HP Uninstaller.
5. Select the printer, and then double-click Uninstall.
Uninstall and reinstall the HP software 97