Print photos ............................................................................................................................23
Print photos on photo paper (Windows) ............................................................................23
Print photos on photo paper (Mac OS X) ..........................................................................23
Print on special and custom-size paper ..................................................................................23
Print on special or custom-size paper (Mac OS X) ...........................................................24
3 Work with ink cartridges
Information on ink cartridges and the printheads ....................................................................26
Check the estimated ink levels ...............................................................................................27
Replace the ink cartridges ......................................................................................................27
Store printing supplies ............................................................................................................29
Store ink cartridges ...........................................................................................................29
Store printheads ...............................................................................................................29
4 Solve a problem
HP support ..............................................................................................................................30
Obtain electronic support ..................................................................................................30
HP support by phone ........................................................................................................31
Before you call ............................................................................................................31
Phone support period .................................................................................................32
Telephone support numbers .......................................................................................32
After the phone support period ...................................................................................32
General troubleshooting tips and resources ...........................................................................32
Solve printing problems ..........................................................................................................33
The printer shuts down unexpectedly ...............................................................................33
Alignment fails ..................................................................................................................33
The printer is not responding (nothing prints) ...................................................................33
Printer takes a long time to print .......................................................................................34
Blank or partial page printed .............................................................................................34
Something on the page is missing or incorrect .................................................................35
Placement of the text or graphics is wrong .......................................................................35
Solve print quality problems ....................................................................................................36
General print quality troubleshooting ................................................................................36
Meaningless characters print ............................................................................................37
Ink is smearing .................................................................................................................37
Ink is not filling the text or graphics completely .................................................................38
Output is faded or dull colored ..........................................................................................38
Colors are printing as black and white ..............................................................................38
Wrong colors are printing ..................................................................................................38
Printout shows bleeding colors .........................................................................................39
Colors do not line up correctly ..........................................................................................39
Text or graphics are streaked ...........................................................................................39
Something on the page is missing or incorrect .................................................................39
Printhead maintenance .....................................................................................................40
To check printhead health ..........................................................................................40
To print the print quality diagnostic page ....................................................................41
To align the printheads ...............................................................................................42
To calibrate the linefeed .............................................................................................43
To clean the printheads ..............................................................................................43
To clean the printhead contacts manually ..................................................................44
To replace the printheads ...........................................................................................46
2
To Next Page
Loading...
