Table of contents
1  Removal and replacement ............................................................................................................................. 1
Removal and replacement strategy ...................................................................................................... 2
Electrostatic discharge ......................................................................................................... 2
Required tools ...................................................................................................................... 3
OfficeJet Pro X special tools kit ........................................................................................... 3
Advanced Cleaning Kit ........................................................................................................ 4
Service approach ................................................................................................................................. 5
Before performing service .................................................................................................... 5
After performing service ....................................................................................................... 5
Post-service test .................................................................................................................. 6
Print-quality test .................................................................................................. 6
Removal and replacement procedures ................................................................................................ 7
Customer replaceable parts ................................................................................................. 7
Tray 2 .................................................................................................................. 7
Ink cartridges ....................................................................................................... 8
Duplex module .................................................................................................. 12
Output bin .......................................................................................................... 13
Output bin flap ................................................................................................... 13
Menu access ...................................................................................................................... 14
Access the Engineering menu ..........................................................................  14
Access the Support Menu ................................................................................. 15
Place the product into MFG (manufacturing) mode .......................................... 15
Place the product into Audit mode .................................................................... 15
Perform tap tests and interpret results ............................................................................... 17
10 tap test results (OOBE States) ..................................................................... 17
12 tap test results (REDI sensor values) ........................................................... 19
61 tap results (Align & color calibrations) .......................................................... 21
909 tap test results (BDD status) ...................................................................... 22
Covers ...............................................................................................................................  23
Rear cover ......................................................................................................... 23
Left door ............................................................................................................ 24
Left rear cover ................................................................................................... 27
ENWW v