HP PageWide XL 8000

3. Consider switching to another network connector in the network switch, hub, or device to which the
printer is connected.
4. Manually congure the link setting to match the port conguration of the network hub or switch. For
manual conguration methods, see Link conguration methods on page 71. Turn the printer o, then on
again, to re-initialize the setting.
5. Print an IO Conguration page and check link settings.
Item Description
Port Cong If the printer is properly linked, this item has one of the following values:
●
10BASE-T HALF: 10 Mbps, half-duplex
●
10BASE-T FULL: 10 Mbps, full-duplex
●
100TX-HALF: 100 Mbps, half-duplex
●
100TX-FULL: 100 Mbps, full-duplex
●
1000TX FULL
If the printer is not properly linked, one of the following messages will appear:
●
UNKNOWN: The printer is in an initialization state.
●
DISCONNECTED: A network connection has not been detected. Check network cables. Recongure
the link settings, or restart the printer.
Auto Negotiation Indicates whether auto-negotiation for link conguration is on or o.
●
ON (default): The printer will attempt to automatically congure itself onto the network at the
proper speed and communication mode.
●
OFF: You must manually congure the link speed and communication mode using the front panel.
Your settings must match those of the network for proper operation.
6. In case of doubt or misconguration of link settings, reset the network parameters to their factory
settings. See Reset network parameters on page 72.
Communication failures between computer and printer
Some symptoms are:
●
The front-panel display does not show the Received jobs message when you have sent jobs to the
printer.
●
Your computer displays an error message when you are trying to print.
●
Your computer or printer hangs (stays idle), while communication is taking place.
●
Print jobs get stuck in your computer’s print spooler.
●
Your printed output shows random or inexplicable errors (misplaced lines, partial graphics, and so on).
To solve a communication problem:
●
Ensure that you have selected the correct printer when sending your job.
●
Ensure that the printer works correctly when printing from other applications.
●
If your printer is connected to your computer through any other intermediate devices, such as switch
boxes, buer boxes, cable adapters, or cable converters, try using it when connected directly to your
computer.
●
Try another network cable.
ENWW Troubleshooting 73