74 Getting Started Guide
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued )
Symptom Problem Solution
Cannot add files to my
music CD.
RecordNow! creates a
closed session music CD.
When recording a music CD, RecordNow! does not allow
recording of additional files after the initial recording.
Cannot add data to
my DVD.
Wrong recording option
being used.
Make sure you set the correct recording option: Insert your
data disc, open RecordNow!, click the Options icon
(wrench), click Data, select the multiple session recording
options, and then click OK.
Problem with disc. • Use a CD-R, not a CD-RW disc.
• Try a different brand of disc, or check to see if the brand
of disc works with your stereo. Refer to the
documentation that came with your stereo or player and
check the manufacturer’s Web site.
• Use a CD instead of a DVD. Audio files on a DVD can
be played on your PC, but you cannot create a music
DVD to be played in a home CD player.
Cannot play my music CD
in my stereo.
Problem with file type. Convert MP3 or WMA audio files to WAV or CDA music
files before recording.
Titles of music tracks do not
appear on my CD.
Not connected to Internet. The PC must be connected to the Internet for the artist, title,
and track information to appear when playing your music
CD in Windows Media Player, or when recording your
music CD with RecordNow!
Note that RecordNow! does not record the information
to disc.
An error message appears
when I try to capture
video.
Video capture device not
selected.
You may need to select the capture device if your PC has
both an analog and a digital video capture device. Refer to
the Help menu in the video capturing program to find out
how to change the video device selection.
Movie recorded using
wrong file format.
Your DVD player cannot play video files recorded onto the
DVD as data files. To play a movie properly, use a video
recording program such as WinDVD.
Cannot play my DVD
movie on my DVD player.
Problem with recording
method.
Video files recorded with RecordNow! can be viewed on a
PC but not on a home DVD video player.