The optical disc tray does not open for removal of a CD or DVD ....................................................... 18
The computer does not detect the optical drive ................................................................................. 19
A disc does not play ........................................................................................................................... 20
A disc does not play automatically ..................................................................................................... 21
The process of burning a disc does not begin, or it stops before completion .................................... 21
A DVD playing in Windows Media Player produces no sound or display ........................................... 21
A device driver must be reinstalled .................................................................................................... 22
Obtaining the latest HP device drivers ............................................................................... 22
Obtaining the latest Windows device drivers ..................................................................... 23
Index ................................................................................................................................................................... 24
iv