Packaging and transporting guidelines .............................................................................................................. 26
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 27
Component replacement procedures .................................................................................................................. 27
Preparation for disassembly ............................................................................................................. 27
Bottom cover ..................................................................................................................................... 28
Solid-state drive ................................................................................................................................ 30
Memory module ................................................................................................................................ 31
Hard drive assembly .......................................................................................................................... 33
6 Removal and replacement procedures for authorized service provider parts .................................................... 35
Component replacement procedures .................................................................................................................. 35
Feet .................................................................................................................................................... 35
Battery ............................................................................................................................................... 37
WLAN module .................................................................................................................................... 38
Touchpad ........................................................................................................................................... 40
Fans ................................................................................................................................................... 41
Heat sink ............................................................................................................................................ 42
Power button/USB board .................................................................................................................. 44
System board .................................................................................................................................... 45
Speakers ............................................................................................................................................ 48
Display assembly ............................................................................................................................... 49
Power connector ............................................................................................................................... 57
Keyboard/top cover ........................................................................................................................... 58
7 Using Setup Utility (BIOS) ............................................................................................................................. 59
Starting Setup Utility (BIOS) ................................................................................................................................ 59
Updating Setup Utility (BIOS) .............................................................................................................................. 59
Determining the BIOS version ........................................................................................................... 59
Downloading a BIOS update .............................................................................................................. 60
8 Using HP PC Hardware Diagnostics ................................................................................................................ 61
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 61
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 61
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 62
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 62
Installing HP PC Hardware Diagnostics Windows ............................................................................. 62
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 62
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 63
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