5
Warranty Documentation Team Saved date: 04/29/03 10:10 AM
File name: 337484-001.doc
Contacting HP
You can obtain warranty service and technical support by contacting HP at
www.hp.com/support.
Be sure to have the following information available before you call HP:
– Product number, serial number, model name, and model number
– Applicable error messages
– Add-on options
– Operating system
– Third-party hardware or software
– Detailed questions
We have a variety of services available online to help you find answers to your
questions and resolve problems—24 hours a day, 7 days a week. Logon to our
online services site at www.hp.com/support where you will find a variety of
help sources to meet your needs:
• Access to drivers and product documentation: Find original product
drivers, latest updates and software fixes, Limited Warranty
information, and product documentation.
• Open an online service event with an HP Support Specialist: Have a
product Limited Warranty issue or need to contact a technical expert?
Contact us online for the fastest time to a solution.
Additional Support Available
If you are unable to resolve your problem by using our online services, contact
our Customer Support Center via phone (see Worldwide Phone Numbers
booklet). You will be provided technical support, 24 hours a day, 7 days a
week, by our dedicated and professionally trained customer service team.
Hardware Technical Support
Free hardware technical support is available for a period of one year from the
date of purchase. After the first year, hardware technical support will be
available for a fee (see “Obtaining Technical Support After My Technical
Support Period Expires”).
To Next Page
Loading...
Need help?
General