Troubleshooting and Maintenance
Troubleshooting Your Notebook
28 Startup Guide
Troubleshooting Your Notebook
This section contains solutions to a few basic problems you might have with your
notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
• For a more complete list of troubleshooting suggestions, see the troubleshooting
chapter in the Reference Guide on the Documentation Library CD included with
your notebook.
• Use the Windows troubleshooters: select Start > Help and Support.
• See the Microsoft Windows manual shipped with the notebook.
• Select the question mark on the One-Touch key located at the top of the
keyboard.
• Contact your dealer or see the Worldwide Telephone Numbers booklet included
with your notebook.
Display Problems
If the notebook is on, but the screen is blank
• Move the mouse or tap the TouchPad. This will wake the display if it is off.
• Press Fn+F5 in case the internal display was disabled. (Do this three times to
return to the state you started from.)
• If the notebook is cold, allow it to warm up.
If the screen is difficult to read
Try setting the display resolution to its default setting of 1024 × 768 or higher,
depending on your model: select Start > Control Panel > Appearance and
Themes > Display.
Hard disk drive problems
If the notebook hard drive doesn’t spin
• Make sure the notebook has power. If necessary, connect the AC adapter, and
make sure it is fully plugged into a power source and into the back of the
notebook.
• Remove and reinsert the hard drive.
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