HP ProLiant ML350 Generation 4 - Start Diagnosis Flowchart

Troubleshooting 111
Diagnostic Steps
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page 111
)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page 113)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
• Start Diagnosis Flowchart (on page 111)
• General Diagnosis Flowchart (on page 113
)
• Power-On Problems Flowchart (on page 115)
• POST Problems Flowchart (on page 118)
• OS Boot Problems Flowchart (on page 120
)
• Server Fault Indications Flowchart (on page 123)
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.
Start Diagnosis Flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General Diagnosis Flowchart (on page 113)"
2 "Power-On Problems Flowchart (on page 115)"
3 "POST Problems Flowchart (on page 118)"
4 "OS Boot Problems Flowchart (on page 120)"
5 "Server Fault Indications Flowchart (on page 123)"