HP Installation and Startup for Insight Control Software / HP SIM
HP Installation and Startup for Insight Control Software / HP SIMHP Installation and Startup for Insight Control Software / HP SIM
HP Installation and Startup for Insight Control Software / HP SIM
Provides for the deployment and basic configuration of HP Insight Control or HP SIM (Systems Insight
Manager) on HP ProLiant ML and DL series servers or HP BladeSystem servers
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf
3-Year HP 24x7 4 hour Response, Collaborative Support
3-Year HP 24x7 4 hour Response, Collaborative Support3-Year HP 24x7 4 hour Response, Collaborative Support
3-Year HP 24x7 4 hour Response, Collaborative Support
Offers customers a single point of contact for server problem diagnosis, hardware problem resolution,
and basic software problem diagnosis, fault isolation, and resolution if available to HP. If the problem is
with HP HW, the representative will arrive on site any time and day of the year to begin hardware
maintenance service within 4 hours of the service request being logged. In case, the issue is with HP or
supported third-party software product and cannot be resolved by applying known fixes, HP will contact
the third-party vendor and create a problem incident on your behalf.
Additional Services:
Additional Services:Additional Services:
Additional Services:
Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware) Installation & Start Up
and Software Support; Microsoft or Linux or VMware education courses; +60 Proactive Select Credits
Basic Care
Basic CareBasic Care
Basic Care
Basic Care: delivers minimum recommended support service level
Basic Care: delivers minimum recommended support service levelBasic Care: delivers minimum recommended support service level
Basic Care: delivers minimum recommended support service level
HP ProLiant Server Hardware Installation
HP ProLiant Server Hardware InstallationHP ProLiant Server Hardware Installation
HP ProLiant Server Hardware Installation
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
3-Year HP 24x7 4 hour Response, Hardware Support Onsite Service
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL
series servers or HP BladeSystem servers
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf
Additional Services
Additional Services Additional Services
Additional Services
-Software OS (Microsoft, Linux (SUSE/Red Hat) & VMware) Installation & Start Up
and Software Support; +30 Proactive Select Credits, Factory Express.
Insight Remote Support
Insight Remote SupportInsight Remote Support
Insight Remote Support
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
http://www.hp.com/go/insightremotesupport
HP Support Center
HP Support CenterHP Support Center
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate
with peers. Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile App
*
allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
*HP Support Center Mobile App is subject to local availability
Warranty / Service
Warranty / ServiceWarranty / Service
Warranty / Service
Coverage
CoverageCoverage
Coverage
For ProLiant servers and storage systems, the services cover HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty
terms and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that
QuickSpecs
HP ProLiant ML350p Generation 8 (Gen8)
HP ProLiant ML350p Generation 8 (Gen8)HP ProLiant ML350p Generation 8 (Gen8)
HP ProLiant ML350p Generation 8 (Gen8)
Service and Support
DA - 14226 Worldwide — Version 6 — March 26, 2012
Page 15
To Next Page
Loading...
