Contents
1 How to use the scanner ..............................................................................4
Scanner parts and accessories .....................................................................4
Overview of the HP software .........................................................................5
Front panel and accessories overview ..........................................................5
Scanning overview ........................................................................................6
Scan pictures ................................................................................................7
Scan slides and negatives ............................................................................9
Scan documents .........................................................................................11
Print copies .................................................................................................12
E-mail scanned pictures ..............................................................................12
E-mail one or more scanned documents ..................................................... 13
Change settings ..........................................................................................14
Care and maintenance ................................................................................14
2 Troubleshooting.........................................................................................16
Frequently asked questions ........................................................................16
Scanner installation or setup issues ............................................................17
Scanner initialization and hardware issues .................................................18
Scanner has stopped working properly .......................................................19
Transparent materials adapter (TMA) issues ..............................................19
Additional troubleshooting information ........................................................20
Resolve issues with slides or negatives ......................................................20
Uninstall the software ..................................................................................21
3 Customer support .....................................................................................22
Accessibility website options .......................................................................22
HP website ..................................................................................................22
Support process ..........................................................................................22
Phone support in the United States ............................................................. 23
Phone support in Europe, Middle East, and Africa ......................................23
Other phone support worldwide ..................................................................25
4 Product specifications and options.........................................................27
Scanner specifications ................................................................................27
Transparent materials adapter (TMA) specifications ...................................27
User's Manual 3
English