HP Tape - User Manual

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http://www.hp.com/support/tape may have a later version
data protection
contact hp
home page
before you start
operation
cartridge care
cleaning
specifications
media compatibility
diagnostics
troubleshooting
FAQs
SCSI configuration
UNIX configuration
ordering supplies
install operate
cartridges troubleshoot
This is the User's Guide for HP Surestore DLT1 internal and external tape drives.
It describes how to use HP Surestore DLT1 drives.
To start, click on one of the above topics or select a topic from the navigation
pane on the left. For example, click on specifications for a detailed description of
the HP Surestore DLT1 internal and external drives.
Use the index of topics page to search for a particular topic.
Use the contact hp page to find out contact details for your nearest Customer
Care Center.
notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to the material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or direct, indirect,
special, incidental or consequential damages in connection with the furnishing,
performance, or use of this document.
This document contains propriety information which is protected by copyright. All
rights reserved. No part of this document may be photocopied, reproduced or
translated to another language without the prior written consent of Hewlett-
Packard.
copyright
Copyright 2000 Hewlett-Packard. All rights reserved.
Windows and Windows NT are U.S. registered trademarks of Microsoft Corp.
UNIX is a registered trademark of X/Open Company in the U.S. and other
countries.
Adobe and Acrobat are trademarkes of Adobe Systems Incorporated.
revision history
Edition Date Comments
1.0 October 2000
© 2000, Hewlett-Packard Company
file:///C|/Documents%20and%20Settings/topher.COL-SPRINGS/Desktop/manual/document/dlt1/user/reseller/eng/home.htm [12/3/2001 7:50:17 AM]

Summary

How to Contact HP Support

Obtaining Technical Support

Provides information on how to get technical assistance for HP products.

HP Service Agreements

Details HP's service agreements for meeting customer needs.

Returning Your Tape Drive for Service

Explains the process and requirements for returning a tape drive for repair.

Worldwide Online Services

Lists HP's electronic services for accessing product information and help.

Before You Start: Installation Prerequisites

Pre-installation Check List

Ensures all prerequisites are met before installing the HP Surestore DLT1 tape drive.

How to Identify Your Model

Guides users on locating model name, product, and serial numbers.

Computer and Backup Software Requirements

Details hardware and software needed for the HP Surestore DLT1 tape drive.

Tape Drive Operation

Switching on the Drive

Instructions for powering the internal and external tape drives on and off.

Troubleshooting Self-Test Failures

Troubleshooting steps if the drive's front panel LEDs indicate a fault.

Resetting the Drive

Procedure to reset the drive without powering off the computer or drive.

Cartridge Care and Handling

Choosing the Right Cartridges

Information on selecting appropriate media for data protection.

Caring for DLTtape IV Cartridges

Guidelines for maintaining DLTtape IV cartridges for optimal performance.

Storing Cartridges Properly

Best practices for storing tape cartridges to ensure longevity.

Maximizing Tape Life

Tips to extend the lifespan of tape cartridges and prevent damage.

Avoiding Condensation

Steps to minimize condensation issues with tape drives and cartridges.

Cleaning the Tape Drive

Cleaning Strategy and Frequency

Recommended cleaning frequency and use of DLT1 cleaning cartridges.

Using DLT1 Cleaning Cartridges

Details on using DLT1 cleaning cartridges and their usage limits.

Cleaning the Read;Write Heads

Procedure for cleaning the drive's read/write heads using a cleaning cartridge.

Features and Specifications

DLT1 i Internal Drive Specifications

Technical specifications for the HP Surestore DLT1i internal tape drive.

DLT1 e External Drive Specifications

Technical specifications for the HP Surestore DLT1e external tape drive.

Media Compatibility

DLT1 Compatibility Matrix

Table showing compatibility of DLT1 drive with different DLT tape formats.

Diagnostics and Troubleshooting Tools

HP Library & Tape Tools Utility

Description of the diagnostic utility for troubleshooting tape drive issues.

TapeAlert Plug-ins

Information on TapeAlert for monitoring tape drive status and detecting problems.

Frequently Asked Questions (FAQs)

Tape Head Cleaning Frequency

Answers on how often to clean tape drive heads.

Tape Drive Positioning Guidelines

Guidance on proper placement to avoid operational problems.

DLTtape IV Cartridge Usage Limits

Information on the number of uses for a DLTtape IV cartridge.

Firmware Update Procedure

Instructions on how to update the tape drive's firmware.

SCSI Configuration

Determining the SCSI ID

Steps to identify and assign unique SCSI IDs to devices.

UNIX Configuration

HP Systems Configuration

Configuring DLT1 drives on HP systems using UNIX.

DEC Systems Configuration

Configuring DLT1 drives on DEC systems with Digital UNIX.

IBM RS;6000 Systems Configuration

Configuring DLT1 drives on IBM RS/6000 systems with AIX.

PC-based UNIX, SCO, Linux Configuration

Configuring DLT1 drives on PC-based UNIX, SCO, and Linux.

Silicon Graphics Systems Configuration

Configuring DLT1 drives on Silicon Graphics systems.

Sun Systems Configuration

Configuring DLT1 drives on Sun systems with Solaris.

Verifying Installation

Confirms the tape drive installation and configuration are correct.

Troubleshooting

No Drive LEDs Illuminated

Action steps for when the tape drive has no power.

All LEDs Blink Continually

Troubleshooting steps for persistent LED blinking indicating a drive fault.

Host Not Recognizing Drive

Resolving issues where the host computer cannot detect the tape drive.

Ordering Supplies and Accessories

SCSI Cables and Adapters

Information on ordering SCSI cables, adapters, and other accessories.

Media and Accessories

Details on ordering data cartridges, cleaning cartridges, and rail kits.

HP Tape Specifications