HP Care Pack Services
Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7
days call window with options including 4 hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials and
VMware-based IT solutions helping to deliver high level of application availability. Response times
range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution.
HP Care Pack Services include HP branded hardware options qualified for the server, purchased at the
same time or afterwards, internal to the enclosure, as well as 22" and smaller external monitors and tower
UPS options up to 3KVA. 22" and smaller external monitors will be covered at the same service level and
coverage period as the server. For servers or storage systems installed within a rack, service also covers
all HP qualified rack options installed within the same rack.
NOTE:
For more complete information on HP Services offerings, customers and resellers, please visit is at:
http://www.hp.com/hps
NOTE:
Additional information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
NOTE:
For additional information on Server Services, Rack and Power Options, please visit:
http://h20219.www2.hp.com/services/cache/111072-0-0-225-121.html
NOTE:
The information contained herein is subject to change without notice and is provided "as is" without
warranty of any kind.
NOTE:
The warranties for HP products and services are set forth in the express limited warranty
statements accompanying such products and services.
NOTE:
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
QuickSpecs
HP TFT7600 G2 KVM Console and Monitor (TFT7600 G2)
Service and Support, HP Care Pack, and Warranty Information
DA - 13731 Worldwide — Version 2 — June 1, 2012
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