Solving diskette problems
Table 11-3 Diskette problems
Problem Cause Solution
Diskette drive light stays on. Diskette is damaged. 1. Right-click Start, select Explore, and
then select a drive.
2. Select File>Properties>Tools.
3. Under Error-checking, select
Check Now.
Diskette is incorrectly
inserted.
Remove and reinsert diskette.
Files on the diskette are
damaged.
Verify the program diskettes.
Drive cable is not
properly connected.
Reconnect the power cable and verify that all
four pins are connected.
Drive not found. Cable is loose. Reseat the diskette drive data and power
cables.
Removable drive is not
seated properly.
Reseat the drive.
Diskette drive cannot write
to a diskette.
Diskette is not formatted. Format the diskette.
Diskette is write-
protected.
Use another diskette or remove the write
protection.
Writing to the wrong
drive.
Verify the drive letter in the path statement.
There is not enough
space on the diskette.
Use another diskette.
Diskette write-control is
enabled.
Use the Computer Setup (F10) Utility to verify
the storage security feature disabled settings.
Diskette is damaged. Replace the damaged disk.
Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might
need to specify diskette capacity.
For example, to format a 1.44-MB diskette,
enter the following command at the MS-DOS
prompt: FORMAT A: /F:1440
A problem has occurred with
a disk transaction.
The directory structure
is bad, or there is a
problem with a file.
1. Right-click Start, select Explore,
and then select a drive.
2. Select File>Properties>Tools.
3. Under Error-checking, select Check
Now.
70 Chapter 11 Diagnostics and troubleshooting ENWW
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