Problem Cause Solution
Diskette drive cannot read
a diskette.
Diskette is not formatted. Format the diskette.
You are using the wrong
diskette type for the drive
type.
Verify the type of drive that you are using and
use the correct diskette type.
You are reading the
wrong drive.
Verify the drive letter in the path statement.
Diskette is damaged. Replace the diskette with a new one.
Invalid system disk is
displayed.
A diskette that does not
contain the system files
needed to start the
workstation has been
inserted into the drive.
When drive activity stops, remove the diskette
and press the Spacebar. The workstation
attempts to boot from the next device in the
boot order.
Diskette error has
occurred.
Restart the workstation by pressing the
power button.
Cannot boot to diskette Diskette is not bootable. Replace with a bootable diskette.
Diskette boot has been
disabled in Computer
Setup.
Run the Computer Setup (F10) Utility and
enable diskette boot in Storage>Boot
Order.
Removable media boot
has been disabled in
Computer Setup.
Run the Computer Setup (F10) Utility and
enable Removable Media Boot in
Storage>Storage Options.
Diskette MBR validation
is enabled.
Run the Computer Setup (F10) Utility and
disable Diskette MBR Validation in
Storage>Storage Options.
Solving hard drive problems
Table 11-4 Hard drive problems
Problem Cause Solution
Hard drive error occurs. Hard disk has bad
sectors or has failed.
Locate and block the usage of bad sectors. If
necessary, reformat the hard disk.
If the drive is detected by the BIOS, run DPS
Self-test.
Disk transaction problem. The directory structure is
bad, or there is a
problem with a file.
1. Right-click Start, select Explore, and
select a drive.
2. Select File>Properties>Tools.
3. Under Error-checking, select Check Now.
Table 11-3 Diskette problems (continued)
ENWW Troubleshooting scenarios and solutions 71
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