HP Workstation z400

Downloading and accessing HP Vision Field Diagnostics
To access HP Vision Field Diagnostics the utility has to be downloaded from the HP Web site and copied
to CD or USB drive.
1. Go to
http://www.hp.com.
2. Select the Support & Drivers link.
3. Select the Download driver and software radio button.
4. Enter your product number (for example,
800) in the text box, and then press Enter.
5. Select your operating system.
6. Select the Diagnostic link.
7. Locate HP Vision Field Diagnostics and select Download.
8. After the .iso file is downloaded, use CD-ROM burning software to copy the .iso file to an optical
medium or USB flash drive.
9. When the CD or USB flash drive has the utility installed, insert the CD or USB flash drive into the
workstation (while it is on).
10. Shut down the operating system and turn off the workstation.
11. Turn on the workstation. The system will boot into HP Vision Field Diagnostics.
NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you
may need to change the boot order in the Computer Setup (F10) utility.
12. At the boot menu, select either the HP Vision Field Diagnostics utility to test the various hardware
components in the computer or the HP Memory Test utility to test memory only.
NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-
alone application, outside of HP Vision Field Diagnostics.
13. If running HP Vision Field Diagnostics, select the appropriate language and click Continue.
14. In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision
Field Diagnostics utility launches with the Survey tab displayed
User interface
The HP Vision Field Diagnostics application provides six major functions, accessible through Tabs.
These functions are:
●
Survey — Your current system hardware information.
●
Test — List all diagnostics available for your system. Tests are started there.
●
Status — This screen shows progress and status of currently running diagnostics.
●
History — All past diagnostics runs and status are listed there.
●
Errors — All past diagnostics failures are listed there.
●
Help — User help about HP Vision Diagnostics.
78 Chapter 11 Diagnostics and troubleshooting ENWW