Problem Cause Solution
Workstation does not start.
Wrong memory modules were
used in the upgrade, or
memory modules were
installed in the wrong location.
1. Review the documentation that came with the system
to determine if you are using the correct memory
modules and to verify the proper installation.
2. Observe the beeps and LEDs on the front of the
workstation. To determine possible causes. see
POST error messages on page 138.
PCI Express power cable
might be plugged into the
wrong connector on the
system board.
Connect the auxiliary PCI Express power cable to the PCI
Express card.
Solving network problems
The following table provides repair suggestions for common network problems.
Table 5-12 Network problems
Problem Cause Solution
Wake-on-LAN feature is not
functioning.
Wake-on-LAN is not enabled. Use the network control application to enable Wake-on-
LAN.
Network driver does not detect
network controller.
Network controller is disabled. Run the Computer Setup (F10) Utility to enable network
controller.
Incorrect network driver. Obtain the latest driver from http://welcome.hp.com/
country/us/en/support.html.
Network status link light does not
illuminate or never flashes.
The network status light does not
flash when there is network
activity.
No active network is detected. Verify cabling and network equipment for proper
connection.
Network controller is not set up
properly.
Use the network control application to verify that the
device is working properly.
Network driver is not properly
loaded.
Reinstall network drivers.
System cannot auto-sense the
network.
Disable auto sensing capabilities and force the system
into the correct operating mode.
Diagnostics reports a failure. The cable is not securely
connected.
Be sure that both ends of the data cable are securely
connected.
The cable is attached to the
incorrect connector.
Be sure that the cable is attached to the correct connector.
There is a problem with the cable
or a device at the other end of the
cable.
Be sure that the cable and device at the other end are
operating correctly.
Network controller interrupt is
shared with an expansion board.
Under the Computer Setup (F10) Utility Advanced menu,
change the resource settings for the board.
The network controller
is defective.
Replace the Network Interface Controller, or replace the
system board if using an onboard NIC.
Table 5-11 Hardware installation problems (continued)
ENWW Customer Self Help 129
To Next Page
Loading...
