Troubleshooting checklist
Before running diagnostic utilities, use the following checklist to find possible solutions for workstation
or software problems.
●
Is the workstation and monitor connected to a working electrical outlet?
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Is the workstation powered on?
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Is the green power light illuminated?
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Is the monitor on?
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Is the green monitor light illuminated?
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If the monitor is dim, adjust the monitor brightness and contrast controls.
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Press and hold any key. If the system beeps, the keyboard is operating correctly.
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Check cables for loose or improper connections.
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After installing a non-PnP expansion board or other option (such as a diskette drive), reconfigure
the workstation.
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Are all necessary device drivers installed?
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Have all printer drivers been installed for each application?
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Have you removed diskettes and CDs from the drives before you power on the workstation?
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Are you running the latest version of BIOS, drivers, and software?
LED color definitions
The following table describes what each LED light on your workstation front panel signifies.
Table 5-17 LED color definitions
LED state LED color System status
Solid Green System is on.
Flashing Green System is in Standby.
Solid or flashing Red System has experienced an error. See Diagnostic LED
codes on page 114.
None No light System is in Hibernate, or is off.
HP Insight Diagnostics Offline Edition
The diagnostics utility enables you to perform testing and to view critical computer hardware and
software configuration information from various sources. This utility enables you to:
●
Run diagnostics
●
View the hardware configuration of the system
134 Chapter 5 System diagnostics and troubleshooting ENWW
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