Screen message Probable cause Recommended action
912—Computer Cover Has
Been Removed Since Last
System Start Up
N/A No action required.
914— Hood Lock Coil is not
Connected
Mechanism is missing or is not
connected.
1. Reconnect or replace the missing mechanism.
2. Reseat or replace the missing mechanism cable.
917—Front Audio Not
Connected
Mechanism is missing or is not
connected.
1. Reconnect or replace the missing mechanism.
2. Reseat or replace the missing mechanism cable.
918—Front USB Not
Connected
Mechanism is missing or is not
connected.
1. Reconnect or replace the missing mechanism.
2. Reseat or replace the missing mechanism cable.
919—Multi-Bay Riser Not
Connected
Mechanism is missing or is not
connected.
1. Reconnect or replace the missing mechanism.
2. Reseat or replace the missing mechanism cable.
921—Device in PCI Express
Slot failed to initialize
Missing, improperly seated, or
defective card.
1. Verify that the card is installed.
2. Reseat the card.
3. Replace the card.
922—Fatal error in slot # Fatal error occurred in the designated
slot.
Move the card to a different slot. If the problem persists,
replace the card.
923—Non fatal uncorrectable
PCI error in slot #
A PCI or PCIe nonfatal error occurred
for the card in the designated slot.
Move the card to a different slot. If the problem persists,
replace the card.
924—Non fatal correctable
PCI error
A PCI or PCIe nonfatal error occurred
for the card in the designated slot.
Contact HP support.
925—Non fatal uncorrectable
ESI error
Nonfatal, uncorrectable ESI error on
slot # occurred.
Contact HP support.
926—Non fatal correctable
ESI error
Nonfatal, correctable ESI error on slot
# occurred.
Contact HP support.
927—Non fatal FSB error Nonfatal FSB error on FSB # occurred. Contact HP support.
928—Non fatal uncorrectable
FBD error
Nonfatal, uncorrectable FBD error on
DIMM # occurred.
Contact HP support.
929–Non fatal correctable
FBD error
Nonfatal, correctable FBD error on
(DIMM is identified).
Contact HP support.
930–Non fatal internal
Northbridge error
Nonfatal, Internal Northbridge error. Contact HP support.
1720—SMART Hard Drive
Detect Imminent Failure
Hard drive is about to fail. (Some hard
drives have a firmware patch that fixes
erroneous error messages.)
1. Determine if the hard drive is giving a correct error
message.
2. Run the Drive Protection System test (if
applicable).
3. Apply firmware patch (if applicable).
See
http://www.hp.com/support.
4. Back up contents and replace the hard drive.
1783—Fixed Disk 0/1 locked Hard disk drive failure. Diagnose the hard drive, and replace it if necessary.
Table 5-18 POST error messages (continued)
142 Chapter 5 System diagnostics and troubleshooting ENWW
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