5 System diagnostics and troubleshooting
Customer Self Help .......................................................................................................................... 113
Help and Support Center ................................................................................................. 113
HP SoftPaq Download Manager ...................................................................................... 113
Diagnostic LED codes ..................................................................................................... 114
Troubleshooting scenarios and solutions ........................................................................ 116
Solving minor problems ................................................................................... 116
Solving power supply problems ...................................................................... 118
Testing power supply ...................................................................... 118
Solving diskette problems .............................................................................. 120
Solving hard drive problems ............................................................................ 122
Solving display problems ................................................................................ 123
Solving audio problems ................................................................................... 125
Solving printer problems ................................................................................. 126
Solving keyboard and mouse problems .......................................................... 126
Solving front panel component problems ........................................................ 127
Solving hardware installation problems ........................................................... 128
Solving network problems ............................................................................... 129
Solving memory problems ............................................................................... 130
Solving processor problems ............................................................................ 131
Solving DVD problems .................................................................................... 131
Solving Internet access problems ................................................................... 133
Troubleshooting checklist ................................................................................................................. 134
LED color definitions ....................................................................................................................... 134
HP Insight Diagnostics Offline Edition .............................................................................................. 134
Key features and benefits ................................................................................................ 135
Theory of operation .......................................................................................................... 135
Diagnostic utility on CD .................................................................................................... 135
Downloading the latest diagnostic utility .......................................................................... 136
User Interface .................................................................................................................. 136
Navigation ....................................................................................................... 136
Survey tab ....................................................................................................... 136
Test tab ........................................................................................................... 137
Status tab ......................................................................................................................... 137
Log tab ............................................................................................................................. 138
Help tab ........................................................................................................................... 138
POST error messages ...................................................................................................................... 138
6 Configuring RAID devices
Configuring SAS RAID devices ........................................................................................................ 145
Supported configurations ................................................................................................. 145
SAS RAID 0 configuration ............................................................................................... 146
SAS RAID 1 configuration ............................................................................................... 146
viii ENWW
To Next Page
Loading...
