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6. TROUBLESHOOTING&TRANSPORT
6.1 troubleShootinG
If you still have a problem with your appliance after checking these basic troubleshooting
steps, please contact an authorised service person or qualified technician.
Problem Possible Cause Solution
The hob or cooking zones cannot be
switched on.
There is no power supply.
Check the household fuse for the appliance.
Check whether there is a power cut by trying
other electronic appliances.
6.2 tranSport
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
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